Services > Engineering Services > Network Solutions > Network Management Services

Network Management Services

COL's Network Solutions Group can assume complete responsibility for the management of your network under our Network Management Service - ensuring that your network continue to operate and grow with your business.

This service includes:

• Fault Management
  
  This is the most significant network management function and encompasses the detection of network related problems; their isolation and the diagnosis of the fault; together with the resolution of the fault to bring the network back to normal operating status.
  
  Fault management may also include preventive maintenance activities which monitor network traffic and issue alarms at pre-determined thresholds to pre-empt any problems that may seriously affect the network's users.
  
  
• Performance Management
  
  The goal of performance management is to tune, re-configure or otherwise modify the network to optimise performance for a prescribed set of operating conditions or parameters.
  
  This typically involves careful measurement and data collection to establish a baseline for performance and utilisation audits which form the foundation for recommendations about tuning and preventive maintenence strategies.
  
  
• Configuration Management
  
  Configuration or, topology management is the process of identifying and tracking the physical and logical components of the network over time, so that they can be managed effectively.
  
  The basic requirement is an accurate inventory of network devices along with their location, network address, network ID, SNA PU/LU definition etc, together with an overall network map illustrating the physical and logical connections between devices.
  
  Comprehensive configuration management extends this to the entire physical infrastructure including each terminal and workstation along with each software application running on each networked PC. With this level of information, network performance and proposed changes can be evaluated more accurately.
  
  
• Accounting Management
  
  Accounting management provides information on traffic patterns, for example, a means to charge back individual users or departments for network use, or provide activity reports outlining network costs and usage by a user, a department, specific protocols, or an application.