COL Limited - Advanced Network Support

Services > Engineering Services > Network Solutions > Advanced Network Support

The Advanced Network Support plan is designed to provide preventive maintenance on your network to eliminate problems before they affect your network operation. This service also includes a remedial support element for coping efficiently with unforeseen problems.

Under the Advanced Network Support plan, our consultants will develop a customized support plan for your organisation, based on hourly "blocks" of support time purchased in advance, to cover the following activities:

Periodic Network Inspection and Fine-tuning
Analysis and Diagnosis
Physical Device Inspection
Utilization Analysis
System Backup Analysis
Network Survey Report Reports
Remedial Service

In the event of a network or operating system problem our technicians are available for timely response to restore your network in the shortest time possible. Our customers are guaranteed availability of our network engineers on an as-needed basis for:

On-site service
Remote diagnostics and troubleshooting
Telephone support